This Privacy Policy (the “Policy”) outlines how STEPDEX Academy (the “Platform”) collects, uses, maintains, and discloses information from its users. The Platform includes the online.stepdex.my website (the “Website”), any content, public forums, and services offered through the Website, and any mobile applications (the “Application”).

This Policy details our practices regarding user information, your privacy rights, and the choices you have regarding your information. This Policy applies to all users of the Platform, collectively referred to as “Learners,” “You,” or “Your”.

By accessing and using the Platform, providing Your Personal Information, or by otherwise signalling Your agreement when the option is presented to You, You consent to the collection, use, and disclosure of information described in this Policy and Terms of Use and we disclaim all the liabilities arising therefrom. If You do not agree with any provisions of this Policy and/or the Terms of Use, You should not access or use the Platform or engage in communications with us and are required to leave the Platform immediately. If any information You have provided or uploaded on the Platform violates the terms of this Policy or Terms of Use, we may be required to delete such information upon informing You of the same and revoke Your access if required without incurring any liability to You. Capitalized terms used but not defined in this Privacy Policy can be found in our Terms of Use. Please read this Policy carefully prior to accessing our Platform and using any of the services or products offered therein. If you have any questions, please contact us at the contact information provided below.

 

At STEPDEX Academy, your privacy is important to us. This policy outlines how we handle personal data in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Data Collection
   We collect personal information such as your name, email, contact details, and other necessary data during registration, inquiry submissions, and course participation.
    
2. Purpose of Data Collection
   We collect personal data to provide our services, including processing course enrollments, responding to inquiries, and sending updates or promotional materials. Your data is used to improve our services and ensure a personalized experience.
    
3. Consent
   By providing your personal data, you consent to its processing in line with this privacy policy. You may withdraw your consent at any time by contacting us, though this may affect your ability to engage with our services.
    
4. Use of Data
   Personal data is used solely for the purposes it was collected. This may include course administration, communication, marketing, and analysis to improve user experience. We will not process personal data beyond these purposes without your consent.
    
5. Third-Party Disclosure
   We do not share your personal data with third parties unless necessary to provide our services (e.g., payment processors, email platforms). We ensure all third parties comply with PDPA and protect your data accordingly.
    
6. Access and Correction of Data
   You have the right to access, correct, or update your personal data at any time. If you wish to exercise this right, please contact us at [insert contact details]. We will respond promptly in accordance with the PDPA.
    
7. Data Security
   We are committed to safeguarding your personal data. We implement various security measures to protect against unauthorized access, misuse, or disclosure. However, no transmission over the internet is completely secure.
    
8. Retention of Data
   We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely disposed of.
    
9. Contact Us
   For questions or concerns regarding this privacy policy, or to request access to or correction of your data, please contact us at:
   STEPDEX Academy
   Email: support@stepdex.my
   Phone: +601156537998